Terms & Privacy

Acceptance
‍By using or purchasing any services from Nuvo Muse, you confirm that you have read and agree to these terms and conditions.

‍Communication
‍You will be added to our email list when purchasing services, signing up for challenges, or entering competitions. You may unsubscribe at any time.

‍Payment
‍Charges for services are outlined in project proposals or invoices. Quotes are valid for seven (7) days, after which we reserve the right to amend them.
A deposit is required to secure your booking. No work will begin until this payment is received.
Full payment must be made prior to final handover unless otherwise stated in writing.

‍Project Timelines
‍We will aim to deliver services by the agreed deadlines, provided that all required content and information are supplied on time.
To avoid delays, a single primary contact must be appointed for communication, and all required materials must be provided as requested.
If delays occur due to missing information, we may pause or close the project, and remaining balances will become immediately payable.

Refunds and Cancellations
‍Refunds are available only if services are cancelled within 24 hours of work commencing. A partial refund will be issued.
No refunds are provided for completed work, digital products, or after the review stage.

‍Intellectual Property
‍You retain rights to content and materials provided by you for the project.
We retain rights to any design work or intellectual property created during the project until full payment is received.
We reserve the right to display completed work in our portfolio unless otherwise requested in writing.

‍LiabilityWe are not responsible for losses or damages caused by delays, omissions, or inaccuracies, or for issues arising from third-party integrations or decisions to forgo recommended actions.
Our liability is limited to the amount paid for the service in question.

‍Service-Specific Terms
‍For ongoing services, such as website management or brand consultation, a minimum subscription period may apply. Cancellations require 30 days’ written notice, and payments are non-refundable.

‍Governing Law
‍These terms are governed by UK law.

‍Severability
‍If any provision is deemed invalid or unenforceable, the remaining terms shall remain in full effect.

‍Affiliates (Website Design/Development)
‍Receive rewards for each successful client referral. Client must onboard and complete the entire process of the service which includes signing a contract and making all payments to complete the service.

‍What you earn
‍£100 payout to a verified bank account /paypal All rates are reviewed and
changed annually without notice.

‍Nuvo Muse reserves the right, at our sole discretion, to update, change or replace any part of these Terms of Service and the right to refuse to any work.

At Nuvo Muse, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.
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1. Information We Collect
‍We may collect personal information that you voluntarily provide, such as your name, email address, business name, and any other details you submit through contact forms, discovery call requests, quizzes, or newsletter signups.We also automatically collect non-personal information such as your IP address, browser type, and pages visited, through the use of cookies and analytics tools like Google Analytics.

2. How We Use Your Information
‍We use your information to respond to your inquiries and communicate with you, deliver services and information you request, improve the functionality and user experience of our website, manage client onboarding and projects through Dubsado, analyse website traffic and performance through Google Analytics, and send occasional marketing emails (only if you have opted in).You can opt out of marketing communications at any time.

3. Sharing Your Information
‍We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers, such as Dubsado and Google Analytics, who assist us in operating our website and delivering services. These providers are required to comply with relevant data protection regulations.

4. Cookies and Tracking
‍Our website uses cookies to improve user experience and analyse website traffic. You can control the use of cookies through your browser settings. For more information on how Google Analytics uses your data, you can review Google’s Privacy Policy

5. Your Rights
‍Under the UK General Data Protection Regulation (UK GDPR), you have the right to access the personal information we hold about you, request correction or deletion of your information, object to or restrict how we process your information, and withdraw consent at any time.To exercise your rights, please contact us.

6. Third-Party Links
‍Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

7. Updates to This Policy
‍We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date.

8. Contact Us
‍If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

5. Your Rights
‍Under the UK General Data Protection Regulation (UK GDPR), you have the right to access the personal information we hold about you, request correction or deletion of your information, object to or restrict how we process your information, and withdraw consent at any time.To exercise your rights, please contact us.

6. Third-Party Links
‍Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

7. Updates to This Policy
‍We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date.

8. Contact Us
‍If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.